Privacy Policy
At Eternal Seasoning, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, or products. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, postal address, phone number, and payment details when you make a purchase.
- Non-Personal Information: Browser type, device information, and IP address to help us improve user experience.
- Cookies: Small data files stored on your device to improve website functionality and personalization. More details can be found in our Cookies Policy.
2. How We Use Your Information
We use the data collected for the following purposes:
- Order Processing: To process and deliver your spice orders.
- Customer Support: To respond to inquiries and offer assistance.
- Marketing: To send promotional emails or special offers, with your consent.
- Website Improvement: To analyze website traffic and enhance user experience.
- Legal Obligations: To comply with UK laws and regulations.
3. Data Sharing
We respect your privacy and will never sell your personal data. However, we may share your information in the following cases:
- Service Providers: We may share data with third-party companies that help us with payment processing, shipping, or IT support.
- Legal Requirements: If required by law or court order, we may disclose personal information.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Our website uses encryption to ensure secure transactions.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request data portability or restrict data processing.
6. Retention of Data
We will retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
- Email: support@eternalseasoning.com
- Phone: 033 333 92935
- Address: 25 Hallfield Rd, Bradford BD1 3RP, United Kingdom